Whether you pay your rent by phone, mail, online, or in person at a payment center, your rent is due on the first day of each month. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Residents who do not pay their rent on time are subject to legal action and possible eviction. If you have an unexpected change in your income, please see your development manager. We can help you get financial counseling or adjust your rent, if warranted. If you have any questions related to rent payments or e-Bills, please contact the Customer Contact Center at 718-707-7771.

Confidentiality. The researchers will keep all participant information confidential and will only use them for the purpose of the study. The researchers will not sell your information to anyone. The researchers’ reports will contain summaries, and responses will never be presented in any way that would permit readers to identify you. The researchers will protect personal information by creating a unique anonymous id number for respondents. Researchers will work primarily with data that has this anonymous id and no personal identifiers.
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